Privacy Policy

Processing of Personal Data

Requested Data

In accordance with the requirements of the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data), dualitae.com is obliged to manage the personal data you provide to us under safe conditions and only for the specified purposes.

The website dualitae.com is operated by the sole proprietorship Lazariu Dragos-Ciprian I.F., headquartered at Strada Erou Dumitru Chivu no. 44 C, Voluntari, Ilfov County, registered in the Trade Register with number F23/442/2019

dualitae.com is a Personal Data Controller for the data you (the data subject) submit to us.

Why we need your data

We need your personal data in order to provide you with our Services, for the following purposes:

To process your order and deliver the requested products and services;
To assess the products and services we provide to you;
To offer you access to website features as a registered user;
To manage the website;
To analyze and improve the website, commercial offerings, and the advertising we conduct;
To give you the opportunity to participate in contests and promotions;
To send you non-commercial or administrative messages (regarding changes to the website, user account, etc.);
To send you offers, promotions, advertising, and marketing messages related to dualitae.com, if you have expressed your consent for this purpose.

What we will do with the data

Your personal data is processed at the company’s headquarters. Your data is hosted and stored within the territory of Romania.

We may provide your personal data to other companies with whom we are in partnership, but only under a confidentiality agreement and solely for the purposes mentioned in this document. Information requested during online payments falls under the usage terms of the payment processors, and dualitae.com will not request or store any card-related information.

We will disclose information if this is justified in order to protect against fraud or to defend our rights or property. It may also be necessary to disclose your information to comply with our legal obligation to respond to lawful requests from authorities. Your personal data will only be disclosed when we believe in good faith that we are required to do so under the law.

How long we store the data

We will store your information for as long as we are legally required to do so. If there is no legal requirement, we will store it only for as long as is necessary to provide our services. Based on a request sent to dualitae.com via email at contact@dualitae.com or using the available options in your user account on the site, you can request the cancellation of your user account and the deletion or anonymization of your data.

Any personal data we hold for marketing purposes will be kept until you notify us that you no longer wish to receive such information.

What are your rights

If you believe that any of your personal data we hold is incorrect or incomplete, you have the right to request to consult, rectify, or delete this information. You can contact us in this regard by email at contact@dualitae.com

If you wish to file a complaint regarding how we have handled your data, please contact us by email at contact@dualitae.com. We will review your complaint and work with you to resolve the matter.

Legal information

Dualitae

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